Privacy and your data

A short summary of where your information goes. The Privacy Policy is the full and binding version.

Where your information goes

What	Goes to	When
The text you select	Your chosen AI service only	When you choose an action
Up to 500 characters around it	Your chosen AI service only	Only if you turn on Send the text around my selection
A document's text	Your chosen AI service only	When you summarize it, after you confirm if the service is outside your computer
Results from connected systems	Your chosen AI service only	When you ask about them
Measurement names and descriptions, never values	The embedding service you named	Only if you set up the optional semantic index for Prometheus
Your licence, a one-way device ID, and the computer’s name on the licence	verbiqo.app	When a licence key activates, and once a day while it is active. The name is your computer’s name unless you change or clear it in Settings › Licence. It is shown only to whoever holds the licence key, in its list of seats.
The device ID, trial start date, and Verbiqo’s version and platform (macOS or Windows)	verbiqo.app	Once a day during the trial, while update checks are on. Trials are counted per version, never by device. Details
Nothing that identifies you	verbiqo.app	A daily check for a new version and revoked licences

Verbiqo never sends your text, your questions or what it read to verbiqo.app. With an AI service on your own computer, those stay on your computer. Verbiqo still connects to the systems you attach, and to verbiqo.app for the licence, trial and update checks above, which carry none of that content.

What Verbiqo keeps

No conversation history. Conversations are held in memory until you close them, and are saved only if you export one.
Readings for follow-ups: for PostgreSQL, MySQL and SQL Server, each settings review keeps a reading of the server’s counters (and short statement texts as the server records them, without values) on your computer, the last 20 per connection, so Did the changes help? can compare before and after.
On your computer only: settings, your licence, API keys and connection details, the map of your monitoring servers, and for each Kubernetes connection the cluster’s names (namespaces, workloads, services), read as metadata only and kept in a k8s-maps folder for ten minutes. If your organization limits questions per hour, also the times each system was asked in the last hour.
The access record, always on: every statement, command or request Verbiqo sent to a connected system, as it was sent, with the connection, account, time and outcome, in access-log.jsonl (~/Library/Application Support/Verbiqo/ on a Mac, %LOCALAPPDATA%\Verbiqo\ on Windows). Not your question, the answer, or what came back. A sign-in is recorded with its secret masked. Your organization may collect it. What it holds.
A diagnostic log, only if you turn it on, which records steps and timings, never your text.

What goes where, and for how long

Kind of data	Where it goes	Why	How long it is kept
Conversation content: your questions, selections, documents and answers	The AI service you configured, and nowhere else	To answer	By Verbiqo: in memory until you close the window. By the AI service: its own terms
Evidence read from your systems	Masked as it is read, then to your AI service	To investigate	In memory for the conversation. Readings for follow-ups: the last 20 per connection. The Prometheus map: names and descriptions, entries older than 30 days pruned
Credentials and connection settings	Passwords, keys and tokens in the macOS Keychain or Windows Credential Manager. The rest in a file only your account can read. The Linux command line keeps connection secrets in that restricted file; client certificate and key files stay at the paths you supply	To connect	Until you remove the connection
The access record	A file on your computer. Your organization’s SIEM if it sets that up	So security teams can see what was read	Up to five files of 20 MB, oldest removed first
Licence and trial records	verbiqo.app	To count seats and keep a trial from restarting	A seat until it is freed, or 37 days without a renewal. See the Privacy Policy for the trial record

Your controls

To	Do this
Keep everything on your computer	Use a model on your own computer, such as Ollama. How
Stop the daily checks	Turn off Tell me when a new version is available in Settings.
Avoid clipboard-history copies	Turn off Allow keyboard/clipboard fallback for compatible apps. Why
Stop reading your systems	Turn off Let Verbiqo read databases and other systems, or remove a connection.

In an organization, your administrator may set some of these for you, and a signed privacy policy may block or redact some kinds of data before anything is sent. What administrators can control.